Your data
Your recovery log. Your choice.
Your recovery log is yours
Everything you have written in Reva, the descriptions of how you feel, the sessions built for you, and your check-in taps, belongs to you. You can take it with you or delete it. Neither requires a phone call or an email to us.
Exporting your data
Go to Settings, then Your data, and choose Export. Reva will prepare a JSON file of your recovery log: every session, the description you wrote, the movements in it, and how each session felt. The file downloads immediately.
If you run into a problem with export, email privacy@reva.fit and we will send the file manually within five business days.
Deleting individual sessions
Open any session from your dashboard, scroll to the bottom, and tap Delete session. The description you wrote, the session Reva built, and any check-in tap are removed immediately. This cannot be undone.
Deleting your account
Go to Settings, then Account, and choose Delete account. Confirm once, and the following happens immediately.
- Your account record, including your name and email, is deleted.
- Every session you have ever generated, and every description you wrote, is deleted from the database.
- Your check-in history is deleted.
- If you were on a paid plan, your subscription is cancelled. No further charges are made.
- Anonymised aggregate data, such as session counts by month, is not personal information and may be retained.
- Server logs, which do not contain session content, are deleted on their normal 30-day cycle.
After deletion
Deletion is permanent. We do not soft-delete accounts or keep a recoverable copy. If you return to Reva you will start fresh, and your previous recovery log will not be available.
Stripe may retain billing records for their own legal and financial obligations. We cannot delete records Stripe holds, but they are not shared with us after deletion.
Requesting help
If you want to exercise any data right, including a copy of everything we hold, correction of inaccurate data, or deletion by email rather than through the app, write to privacy@reva.fit. We will respond within 30 days and will not charge you. There is nothing to fill in beyond a plain email explaining what you want.
Questions go to privacy@reva.fit.